Every minute, businesses are being shaped by consumers who are exchanging dialogue and sharing reviews about them online. And since 97% of consumers find local business info on the web, you need a way to see what your customers are saying and a platform to join the conversation.
Monitor all your customer feedback from 100+ sites, and receive email alerts for each new review. Filter by source and star rating to see the reviews you find most critical.
Reputation Management allows you to take control of your online presence by allowing you to correct your business listings, monitor and manage reviews, observe what competitors are doing, and much more.
View the accuracy of your business listing data across the web on all of the major directories and citations. Listings are crucial to making sure people can find you on Google.
Receive an alert the moment a review is submitted on all of the most popular review sites, including Yelp, Facebook, and Google+, as well as a ton of sites that are relevant to your specific industry (e.g., TripAdvisor, RateMD, Cars.com, etc.).
Easily gather new reviews from delighted customers and ensure that negative reviews stay private.
Save time by using one platform to monitor and analyze your social media efficacy
Find “mentions” from news sites, blogs and social networks so you get the full picture of what people are saying about your business.
Monitor what your competition is doing online and build strategies to gain more customers in your area.
Improve your search rank by identifying online business listings that are inaccurate or missing from essential directories like Google, Facebook, and Bing.
Examine how your business performs against the competition on search engines, in regards to review ratings, total reviews, and perform social comparisons.
Monitor when your business is mentioned in a variety of sources, including news sites, blogs and social networks.
Explore the top positive and negative keywords associated with reviews for your business.
Get the high-level view on all aspects of your online reputation through weekly executive reports.
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of people trust reviews as much as personal recommendations
of buyers are more likely to purchase after reading a review
of people will buy from a business with a 1-2 star rating
The Snapshot Report is a peek into what your business looks like online and how customers see you. Just provide your name, email address, and business name to get your free report!
After you input your business data we’ll start working behind the scenes to build your online presence analysis report.
*We don’t share your personal info with anyone.